You run the office.The AI runs the training.

Describe one situation in a sentence. The AI turns it into a written procedure your whole office can look up, then builds a course and an AI practice call from it, one click each. Take both, take one, or just keep the document.

Book a demo

Write a sentence. Get a procedure your staff can look up.

You describe one situation, the way you’d explain it to somebody covering for you. A sentence is enough, as long as it says what you actually do.

WHAT SITUATION SHOULD THIS DOCUMENT COVER?

A patient shows up more than 15 minutes late, we let it go the first time, but the second time we charge the late fee and add it to their account in our practice software.

Start

From that, the AI writes a short description of the procedure. You read it and fix anything that’s off. Then it drafts every step and what happens inside each one, without coming back to you for more. You check that too, add or cut anything, and it writes the finished document.

Nothing reaches your staff until you publish it — and once you do, it’s there for anyone in the office to look up when they need it.

1 · DESCRIPTION

How the front desk handles a patient arriving more than 15 minutes late, including when the late fee applies.

Looks rightFix it
2 · STEPS
01Check how late the patient is and whether the schedule can still take them.
02First occurrence — let it go, note it on the account.
03Second occurrence — charge the late fee and add it in the practice software.
ApproveAdd a step
3 · THE DOCUMENTPUBLISHED
Late arrivals and the late fee procedure

Anyone in the office can open this and look it up.

A course and an AI practice call, one click each.

Both are built from the document you just published. Take one, take both, or take neither.

The course.

It reads what you approved and writes the questions. It only asks about what’s in your document — if there isn’t much there, it writes fewer questions rather than inventing material to pad it out.

The practice call.

An AI caller built from your procedures, not from generic phone-skills content. Make any quick edits you want and it’s ready for your receptionist to practice against.

What your receptionist actually does.

The course.

Every wrong answer comes back with the reason. The questions are written by AI from the document you just made, and your receptionist can come back to it any time.

WRITTEN FROM YOUR DOCUMENT

A patient is 20 minutes late for the second time this month. What do you do?

Rebook them and waive the fee
Charge the late fee and add it to their account
Ask the owner what to do
WHY THAT’S WRONGThe fee is waived the first time only. On the second late arrival it’s charged and added to the account.

The practice call.

The AI builds it from the document you just made, so the call runs the way your office does. Your receptionist talks to it like a customer, and it comes back graded on what you care about.

ON THE CALL, OUT LOUDLIVE

“Hi — how much is a cleaning if I’ve never been in?”

GRADED WHEN THEY HANG UP
PassedQuoted the new-patient price correctly
MissedNever offered the payment plan
PassedCaller ended up booked for Thursday

Better they get it wrong on a practice call than with a new patient on the line.

Know when they’re ready.

  • Whether they finished the course
  • What they scored
  • How their practice calls were graded
Staff / Maya R.
Maya R.
Course finished
Yes
Score
88
Practice calls, graded
New patient, price shopping91
Late arrival and the late fee72
Taking payment over the phoneNot started
BOOK A DEMO

Rather see it first?

Bring one situation from your front desk. On a short call, we’ll turn it into a procedure, a course and an AI practice call while you watch.

Book a demo
  1. 1

    Bring one situation

    Something your front desk handles every week.

  2. 2

    Watch it get built

    AI turns it into a written procedure while you watch.

  3. 3

    Custom training built for your business

    Watch as we review the training material we custom built for your company.